Privacy Policy
How customer data is handled.
This policy explains how MeridionFX handles personal data connected with fiat currency exchange requests, website use and support communication.
Data collected
MeridionFX may collect contact details, identity details, transaction details, compliance materials, device data, cookie preferences and support communications when a customer visits the website or starts an exchange request.
Use of data
Data is used to provide the exchange service, verify customers, review exchange requests, process transactions, meet regulatory duties, prevent fraud, keep records and respond to support messages.
Compliance and verification
For some exchange requests, MeridionFX may need information relating to identity, source of funds, purpose of payment, destination of funds, sanctions screening or business ownership.
Sharing
Data may be shared with regulated service providers, compliance vendors, payment and banking partners, professional advisers, technology providers and public authorities where required or permitted by law.
Retention
Records are retained for the period required by law, regulation, accounting duties, dispute management, fraud prevention and legitimate business needs.
Customer requests
Privacy requests relating to access, correction, deletion, restriction or objection may be sent to support@meridionfx.pro. Requests are handled in line with applicable law.
Contact
Company address: 6th Floor 14 Bonhill Street, London, England, EC2A 4BX. Phone: +44 203 180 5952. Email: support@meridionfx.pro.